Offbeat
Monthly publication/newsletter giving you insights on the latest things that happen in the Learning & Development Space.
Nifty Learning SRL
Bd. Carol I, nr. 23
700507 Iasi, Romania
RO37878850
J/2124/2017
Highlights:
* Daniel Kahneman’s book “Thinking, Fast and Slow” shows us that humans are irrational creatures who rely on two systems to make decisions. If adopting a new behavior requires too much cognitive power from the brain, it will default to the so-called fast system, which is biased and unreliable, thus failing to change.
* Nudges are a tool that enables easier behavior change by removing decision-making friction with the help of choice architecture. Richard H. Thaler explains this in further detail in his book “Nudge“.
* Humu has a ready-to-use library of nudges for the workplace that L&Ds can use to kickstart their work with nudges in their organizations.
* There is no specific time frame in which people form new habits, as previously thought. It’s simply a question of how long it takes to make the new behavior automatic, thus no longer requiring the slow system to burn too much energy to execute.
* Nudges should be subtle enough not to distract the recipient’s attention, which means that nudges must be very well immersed in the person’s work context not to become spam.
* Nudges are more effective than formal training or eLearning for impactful behavior change. Still, they should be part of a complex ecosystem that contains communities of practice, mentoring, knowledge sharing sessions, coaching, and other L&D methods. No one L&D method in isolation is sufficient to produce long-term, lasting results.
How to start working with nudges in your organization:
1. Start with behaviors that you already measure in employee engagement surveys or the 360 feedback process and develop campaigns relevant to this context.
2. Put in place nudge campaigns for specific cohorts and, once implemented, determine how much of the campaign was observed by employees through interviews and data analysis. Remember that nudges are subtle by design, so lack of feedback might mean one of two things: either the information was received but not remembered, or it was not acknowledged at all.
3. Observe changes in behavior by way of data gathered to see if the cohorts exposed to nudges exhibit a different behavior to those not exposed.
4. Remember that you must personalize nudges to the employees’ context; otherwise, they risk becoming overbearing and ineffective.
5. Experiment, iterate and learn from the data you’re gathering to understand how many nudges are just enough to start producing results without becoming a distraction.
6. Some nudge mechanisms might require a lot of time and resources to implement, so start small and gradually build your business case to expand this new tool to new, more complex behavior change goals.
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Our guest is Lavinia Mehedintu, People Experience Manager at eMAG, Eastern Europe's largest e-commerce website, and co-founder and content curator at Offbeat, the digital platform of actionable resources exclusively dedicated to L&D professionals. Together we cover some of the most important aspects of working in Learning & Development, from topics like workplace psychological safety to understanding L&D metrics and analytics. Each episode has actionable advice that you can start implementing TODAY.
Create and maintain your company’s catalog and advertise it to your employees. Assign courses and pre-work, manage materials, and configure all of the pre-requisites for a specific course.
Have a real-time overview of your training plan. Create, schedule, and track in-person or remote training events. Register participants, mark attendance, and automate the pre- and post-event communication.
Forget about manually managing your waitlists and approval flows. Your L&D team doesn’t need to constantly go back and forth to handle last minute cancellations and unresponsive managers.
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Automate communication with learners. With our beautifully designed training newsletters, your learners are notified about new opportunities for learning and professional development.
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Publish your learning materials (SCORM, PDF, video, etc.) and send them to your learning audiences.
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Our dedicated product specialists will have your teams up and running in days, not months — and will keep being available to answer questions at any time.
Every Nifty Learning customer has access to our Customer Success team to create, build, and deploy great learning experiences.
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Either fully automated actions, where the L&D manager only adds a new session and the platform does the rest until completion, or manually managing each step of the session management process.
